Privacy Policy
Privacy Policy
Effective Date: August 8, 2026
At DOM Markets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our platform, or engage with our financial services.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
- Personal Identification Data: Name, email address, phone number, date of birth, residential address, and government-issued identification numbers (for identity verification and KYC compliance).
- Financial & Transaction Data: Account balances, transaction history, deposit and withdrawal details, and bank account or wallet addresses.
- Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and interaction logs.
2. How We Use Your Information
We use the collected data for the following purposes:
- Account Setup & Management: To create, maintain, and secure your account on our platform.
- Service Execution: To process financial transactions, deposits, and withdrawals efficiently.
- Regulatory Compliance: To comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and other regulatory obligations.
- Security & Fraud Prevention: To detect, prevent, and mitigate security threats, suspicious activities, or unauthorized account access.
- Customer Support: To assist you with inquiries, technical issues, or platform-related questions.
3. Data Sharing & Disclosure
We value your privacy and do not sell your personal data. However, we may share information in the following circumstances:
- Service Providers: With trusted third-party providers who perform services on our behalf (e.g., identity verification services, payment processors, host servers).
- Legal Requirements: When required by law, regulation, subpoena, or law enforcement agency requests.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets, subject to strict confidentiality terms.
4. Data Security
We implement robust administrative, technical, and physical security measures—including SSL encryption, secure data storage, and two-factor authentication (2FA)—to protect your personal information against loss, theft, misuse, or unauthorized access.
5. Cookies and Tracking Technologies
DOM Markets uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze platform usage, and deliver personalized site content. You can manage your cookie settings through your browser options.
6. Your Data Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal data (subject to legal and retention obligations).
- Opt out of promotional or marketing communications.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with a revised "Effective Date."
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out through our official Support Ticket portal on your account dashboard.
